BRUCE Langham is excited to be back in Edinburgh for what he calls the fourth stage of his career - and the 61-year-old Hibs director is not one for a quiet life.

People make snap judgments about others from the word go. People form opinions based on appearance, body language, demeanor, mannerisms, and dress.

is to have an inexperienced user try to follow them before they are published. As the user follows each step, the wise writer watches for glitches, places where the instructions confuse or mislead the reader. Then the writer makes repairs

In the business writing classes I lead, attendees often talk about wanting to use fresh language. They are looking for new, fresh words to communicate their ideas.

I recently taught the Writing Tune-Up for Peak Performance at Recreational Equipment, Inc . (REI), one of my long-standing clients. When attendees sent me the answers to prework questions, I was struck by the words they used to describe their

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