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30 May 2008 year (time zone GMT 00:00)  Number of sources in English: 4438
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Telenor Serbia chooses Teleopti CCC as its WFM solution

30.05.2008 22:37    dmeurope.com
The deal is expected to bring improvements in Telenor's call centre management, increased flexibility of its employees and ensure better service for subscribers in Serbia.


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