Let us take four examples, though, one each from telecoms, aviation, the media and banking, because these are the great success stories. Without exception, the service quality in each of them has plummeted.

The ominous explanations of some of the NSG countries in the Board should alert to the perils ahead.

There are no quick-fix techno solutions here in which the real problems can be fobbed off for later. In this environmentalism, there is only one answer: changing the way we do business, with them and with their environment. It will

In the case of Pakistan what has complicated matters is the proclivity of the Pakistani State to keep the jihad option alive for achievement of foreign and even domestic political objectives. This has created a situation where it is no

As we get more consumer-centric, there is a need to re-orient our view of marketing and business. It's no longer about waging wars but actually about forging relationships. This gains in ascendancy as you observe few other environmental changes taking

To the horror of many passengers, many airlines have also started imposing all kinds of charges never heard of before.

Why is the government in such enthusiasm to find a way out or to collect invalid data and offending propositions for just one purpose -- destroying the Ram Setu? Should that be the prime concern or motive of democratic governance